Business Email: practical questions
Understand the configuration and responsibilities before requesting an order.
Which providers can we compare?
Discuss Google Workspace, Microsoft 365 and Zoho Mail according to mailbox, collaboration and commercial requirements. Exact editions and reseller terms are confirmed in your quotation.
Can our website and CRM keep sending email?
Inventory all legitimate senders and review their authentication with the mail provider. Mailboxes and application sending services can have different configuration and licensing requirements.
Can we move calendars and historical mail?
The migration scope depends on the source, destination, available tools and data types. Request a written inclusion list and pilot validation before assuming all items transfer identically.
How is this service priced?
The quotation identifies resources or subscriptions, selected operating work, taxes, licences and commercial commitments. Consulting and provider consumption charges are reviewed separately.
What should I send with an enquiry?
Describe the application or provider, current setup, users, data size and intended change. Avoid passwords, private keys and confidential business records.
Are backups or recovery included?
Confirm protected data, frequency, retention, storage location and restore responsibilities separately. Provider retention features do not automatically establish an independent backup arrangement.
How are support and management defined?
The approved scope lists tasks, channels, escalation and maintenance responsibilities. Any support hours or response commitments must be agreed for the service.
Can the configuration or subscription change later?
Changes depend on availability, software and commercial commitments. Review potential interruption, data, licences and costs before approving a resource or subscription change.