Microsoft Azure Consulting: practical questions
Understand the configuration and responsibilities before requesting an order.
Are provider charges included in consulting?
Provider usage and software licences are separately reviewed from CloudLelo professional-service fees. The quotation identifies any included items explicitly.
What access is needed for the engagement?
Identify the account owners and the roles needed for the agreed tasks. Authorise access through a secure channel and record the handover or removal process.
Who owns the cloud account?
Your organisation should own the account, billing relationship and authorised access. Record handover and administrator permissions before work begins.
How is this service priced?
The quotation identifies resources or subscriptions, selected operating work, taxes, licences and commercial commitments. Consulting and provider consumption charges are reviewed separately.
What should I send with an enquiry?
Describe the application or provider, current setup, users, data size and intended change. Avoid passwords, private keys and confidential business records.
Are backups or recovery included?
Confirm protected data, frequency, retention, storage location and restore responsibilities separately. Provider retention features do not automatically establish an independent backup arrangement.
How are support and management defined?
The approved scope lists tasks, channels, escalation and maintenance responsibilities. Any support hours or response commitments must be agreed for the service.
Can the configuration or subscription change later?
Changes depend on availability, software and commercial commitments. Review potential interruption, data, licences and costs before approving a resource or subscription change.